In today’s digital age, everything is going digital day by day. Nearly everything is becoming automated and mobile app development companies are looking for the latest methods where they can implement cutting-edge technology like virtual reality, augmented reality and artificial intelligence. Some time ago, AI-equipped bots have become the talk of the town as these allow businesses to connect with their customers in interactive and exciting ways. Chatbots are powered by Artificial intelligence technology and have become popular among businesses as they have the potential to revolutionize the present era of technology. Check out how chatbots are making their way into the marketer’s arsenal of marketing strategies – Digital Solution for a Digital World This messenger platform serves as the perfect vehicle for marketing specialists as they are constantly tasked with finding ways to drive business. In the present times, the world is continuously gearing towards digital technology and hence the same thing applies to your business too. Zero Chances of Sass Some bots are designed to simulate human intelligence and other systems that have been developed to do complicated tasks such as calculations and database searches. There are potential benefits of chatbots and now it’s up to you which of the benefit would you expect to enjoy. This latest invention is evolving every single day as app developers are continuously making improvements that enable them to do everything from checking local weather to food ordering. Increased Convenience and Customer Satisfaction With the help of automated messenger, marketers offer valuable things during regular business hours. Chatbots are the best thing for them who want to provide immediate responses to clients. There are various advantages of automatic messaging as there is no need to open any messenger app or company’s website. In a report, it is found that almost half of the customers want to use a bot to chat with a company than email or phone. Besides this, chatbots are also helped to pique interest in additional products and services. Personify your brand The flexibility of messaging applications is quite high as it allows marketers to engage with customers at the different level. This is because they act as the best resource for technical support, sales information and account management. One of the most beneficial advantages for app developers is that these can be programmed with different types of conversational styles, from technical to friendly. In a study, it is revealed that approx 8 million messages are exchanged between Facebook users and businesses that are using Facebook’s chatbot live chat. Less Stress In a survey, it is found that customers would welcome the use of chatbots to specify particular requirements. In fact, 70% of the respondents answered that they would use messaging application if they could accomplish needed tasks, reduce the time to get customer support representative on phone, resolving issues with the need to contact customer support and streamline the entire customer service. A Smoother Journey If you want to ease the purchasing process for the customer then Chabot can pop up at any product page to offer additional information such as discount code or video content. Needless to mention, chatbots are advantageous for customers too as they help to gather information such as the item they want to purchase and how they want it shipped. App marketers and Android app development firms should keep one thing in mind that consumers consider messaging applications more private as a comparison to social media Industries where Chatbots are mostly used – E-Commerce and Customer Service
E-commerce and customer service industry is the popular industry where chatbots are mostly used. According to Statista.com, there exist approx 30% e-commerce companies that have integrated chatbots in their website. It is also predicted by experts that these latest invention is going to boring customer experience over search tools for the e-commerce website. Healthcare Healthcare is another industry that is utilizing chatbots. In the present time, it is quite difficult to talk to a doctor because of their tight schedule. From now, you don’t need to visit the doctor as chatbots will help you in diagnosing diseases. In Statista.com report, it is revealed that approx 10% of medical institutes are using this technology to cure diseases. News and Publishing News and publishing is another major industry where chatbots are used. We all better know that personalization is important for the success of media companies and chatbots provides highly personalized services that are ideal for delivering content to readers online. Recently, CNN launched a mobile application in which chatbot is integrated. In this app, the functionality of Facebook Messenger is also added through which users can receive daily updates. Conclusion There is no doubt in saying that immense benefits are associated with the native chatbot. If you don’t know how to integrate chatbots then hire Fluper that is especially known for scalable mobile app development services with the latest cutting-edge technologies.
0 Comments
|
Author
|